deharuman.com
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Common Queries

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FAQ For DeHaruman Products

Please note that these FAQs are intended to provide general information. For specific inquiries or concerns, feel free to contact our customer service team for personalized assistance.

1
What is the shelf life of perfumes?
Mostly, perfumes don't really expired. However, after about 2 years of manufacturing the perfume notes might change and discoloration might occur. However, the product is still save to be use.
2
How do I place and order?
To place an order, simply browse our website, select the products you wish to purchase, and proceed to checkout. Follow the prompts to enter your shipping and payment information, and your order will be processed accordingly.
3
What payment methods do you accept?
We accept a variety of payment methods, including credit/debit cards, PayPal, and online banking. Choose the option that is most convenient for you during the checkout process.
4
How will my order shipped?
We ship orders using reliable courier services to ensure safe and prompt delivery on the next day of purchase. Once your order has been dispatched, you will receive a tracking number via email to monitor the status of your delivery.
5
What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact us within 3 days of receiving your items to arrange for a return or exchange. Please note that certain conditions may apply, so be sure to review our full return policy for more information.
6
Do you offer international shipping?
Yes, we offer international shipping to select countries. Please check our shipping information page or contact us directly for more details on international shipping options and rates.
7
I need suggestion. Can you help?
If you have any questions or concerns, our customer service team is here to help. You can reach us via Whatsapp for speedy respond. Please go to Contact page and click on our Whatsapp number for assistance.
8
Do you offer gift wrapping?
Yes, we offer gift wrapping services for free. Please add note in your order and our customer service will call you for wrapping service.
9
Can I cancel or modify my order after it has been placed?
We strive to process orders quickly to ensure prompt delivery. If you need to cancel or modify your order, please contact us as soon as possible. While we cannot guarantee that changes can be made once an order has been placed, we will do our best to accommodate your request whenever possible.